Problem Statement / Business Challenge

Fragmented communication and load tracking relying on spreadsheets and phone calls.
No unified digital system for managing multiple fleets, jobs, or porters.
Lack of real-time visibility for dispatchers and managers.
App needed to serve both enterprise and non-tech-savvy porter users.

Objectives / Goals

Design a user-friendly dashboard for fleet management with real-time updates.
Develop simplified porter workflows including GPS tracking and job status updates.
Create modular UX components to support future feature expansion.
Deliver high-fidelity interactive prototypes to visualize product flow for stakeholders and investors.

Our Approach / Strategy / Solution

Conducted discovery with client and logistics supervisors to map critical workflows.
Identified user journeys for managers and porters to remove friction points.
Built UX wireframes, interactive dashboards, and detailed load assignment panels.
Designed incident reporting, notifications, and company-switching modules for advanced use cases.

Technology Stack(Design Phase Only)

Tools: Figma, Adobe XD (for UI/UX prototyping)
Process: Design Sprints, Stakeholder Interviews, Journey Mapping
Handoff: Developer-ready assets (CSS guide, screen flows, responsive grids)

Team Involved

1 UX Designer
1 UI Designer
1 Business Analyst
1 Project Manager
Client-side SME for logistics domain

Duration

3 Weeks – from stakeholder onboarding to final prototype delivery

Business Outcome/Benefits

Investor-Ready Prototypes used in funding outreach and stakeholder presentations
Clear Product Vision with defined modules and a phased development roadmap
Developer Handoff Assets packaged for future execution by internal/external teams
Strategic Readiness for relaunch when budget and business priorities align

Nitin Agarwal

Nitin Agarwal is a veteran in custom software development. He is fascinated by how software can turn ideas into real-world solutions. With extensive experience designing scalable and efficient systems, he focuses on creating software that delivers tangible results. Nitin enjoys exploring emerging technologies, taking on challenging projects, and mentoring teams to bring ideas to life. He believes that good software is not just about code; it’s about understanding problems and creating value for users. For him, great software combines thoughtful design, clever engineering, and a clear understanding of the problems it’s meant to solve.

Fleet Management Reinvented: Scalable Logistics App for Australia’s Heavy-Load Industry

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