Problem Statement / Business Challenge
- Most Indian schools lack full-time medical staff or on-demand healthcare access.
- Student health records are fragmented, often paper-based, and non-continuous.
- School administrators face liability risks due to unclear medical protocols.
- Infrastructure limitations make it hard to deploy traditional healthcare models in schools.
- Parents are concerned about delayed response in health emergencies at school.
Objectives / Goals(Discovery Phase)
- Understand the needs of all stakeholders: school staff, parents, and medical professionals.
- Map the journey of a student’s health visit—from symptom report to consultation and outcome.
- Define roles for school nurses, teachers, administrators, and remote doctors.
- Recommend tech stack for secure, real-time medical data handling.
- Create an architecture blueprint to support scalability and interoperability.
- Build a working prototype and validate it through pilot schools.
Our Approach / Strategy / Solution
- Conducted deep-dive sessions with educators, parents, and pediatricians.
- Outlined workflows to ensure efficient coordination between students, staff, and doctors.
- Designed a role-based interface for doctors, school staff, and administrators.
- Proposed a telemedicine platform accessible from school infirmary terminals.
- Integrated medical recordkeeping, real-time consultation, and parent alerts.
- Ensured compliance with Indian data privacy regulations and digital health standards.
Technology Stack (Recommended)
- Frontend: React.js.
- Backend: Node.js .
- Database: MongoDB.
- Video Integration: WebRTC for secure, real-time doctor-student video calls.
- Cloud Hosting: AWS.
- Reporting: BI tool integration for trend analysis and health reporting.
- Compliance: Alignment with India’s Digital Health Mission & data laws.
Team
- 1 Healthcare Domain Consultant
- 1 Solution Architect
- 1 UI/UX Designer
- 2 Business Analysts
- 1 Technical Lead
Duration
- 6 Weeks – Discovery & Strategy Phase
Business Outcome/Benefits
- Clear product blueprint aligned with real-world school operations.
- Validated technical and workflow feasibility before development.
- Identified scalable solution fit for both urban and rural schools.
- Ensured compliance-readiness for handling sensitive health data.
- Early prototype feedback accelerated feature prioritization for MVP.
Conclusion
The MySehat discovery phase laid a solid foundation for a scalable, secure, and child-friendly telemedicine solution. By combining institutional insights with technical planning, the platform is primed to revolutionize student healthcare delivery across India—embedding real-time support directly into the school environment.

Nitin Agarwal is a veteran in custom software development. He is fascinated by how software can turn ideas into real-world solutions. With extensive experience designing scalable and efficient systems, he focuses on creating software that delivers tangible results. Nitin enjoys exploring emerging technologies, taking on challenging projects, and mentoring teams to bring ideas to life. He believes that good software is not just about code; it’s about understanding problems and creating value for users. For him, great software combines thoughtful design, clever engineering, and a clear understanding of the problems it’s meant to solve.
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